5 days
Be sdr, tech, va customer support csr, tsr, sales closer
About this ad
This hourlie is for 5 days - 40 hours - I will be your email or phone support (8 hours per day) for 1 week of coverage.I have almost 5 years of experience in customer relations and sales, which has truly helped me connect with and commit to my customers and clients. Plus 3 years of experience as an Assistant Listicle Writer, Curator, and Content Moderator for a digital media company.
A summary of my experience and expertise:
General VA
-Assisted 6+ Founders/CEOs (Mostly E-commerce with 1 Real Estate)
-Zendesk Macros Management (Coaching Business)
-Assisting new hires as SME
-Sales Development, Customer service improvements, upsell & cross-sell strategies
CSR, TSR & Sales Background:
-Outbound Sales / Sales Closer (B2C E-commerce)
-General Customer Support & SME (Skincare, 1 yr 5 mos)
-Telemarketing / Cold Calling (B2B Marketing)
-Auto Services Multi-persona support
-Zendesk Tier 1 Tech Support (Smart Devices)
-Inbound Sales Music Subscription (BPO) (1 yr)
-Technical/Billing Specialist Telecom (BPO)
-Financial Advisor Billing Services (BPO)
-Customer Service E-commerce & Retail (BPO)
Achievements: Maintained above-average metrics
Goals:
• Free you from time-consuming tech/customer support tasks
• Improve customer retention & satisfaction
• Higher conversions, sales, and customer loyalty
About the seller
Reviews on the ad
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Richard W. 6 days ago
Excellent work, as always
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Paul L. 19 days ago
Great job
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Paul A. 2 days ago
Once again completed to wik with speed and courtesy, I reccomend 100%!
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David A. 23 days ago
Excellent work. I'm very pleased
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S D. 4 days ago
Great work thank you
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Martin H. 3 days ago
Quick, flexible and accurate. Good job
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Nuha W. 1 days ago
Perfect work. Patient with the Costomer. Professional
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Chris S. 4 days ago
Very responsive and good work, thank you
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Dorothea F. 3 days ago
very helpful, patient and delivered the project exactly how I wanted it.
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Aaron O. 24 days ago
Absolutely amazing work, great time and effort put into our project. Continued a good length of time and the support and quality offered was amazing. Highly recommend and any website work I will ever do I will do with Vishal!