Become your zendesk agent
About this ad
I'm a Certified Zendesk Administrator & Guide Specialist with 10+ years experience using/administering/developing Zendesk, hopefully I can help you with your Zendesk need.If you are going to purchase or recently purchased a Zendesk account and don't know how to make it work for your business needs, I'm here to help. The process starts with evaluating your current online support process. Then I will help analyze and come up with Zendesk setup that will fit for your business.
Some of common tasks are:
Set up notification rules
Customize email templates
Set up SLA rules
Set up ticket views based on your business
Updating page layouts / Help Center (Zendesk Guide) - please see my other gig for some examples.
Work with triggers
Working with dashboards and reports (Zendesk Explore)
Integrate Zendesk with your phone system (Zendesk Talk)
Integrate Zendesk to other applications (Salesforce, WooCommerce, Slack, Shopify, Zapier, etc)
Before placing order, please contact me for some details and requirements.
About the seller
Reviews on the ad
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Isobel T. 5 days ago
Great job. Patient with our amendments and speedy responses.
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Amit C. 21 days ago
Excellent workby
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Paul A. 8 days ago
Great work once again
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Daphne D 25 days ago
My fave!
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S D. 15 days ago
Great work thank you
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Antony E. 5 days ago
Excellent, exactly as requested.
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Francis Q. 7 days ago
Great work again...3 years and still using him. Thanks...
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Paul O. 8 days ago
These guys are amazing. They have been great, the way they go about their work is impressive, they are very attentive. They respond to questions very quick and work with you till work is done or till you are happy with what they have done. Thank you!
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Nuha W. 22 days ago
Perfect work. Patient with the Costomer. Professional
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Dorothea F. 10 days ago
very helpful, patient and delivered the project exactly how I wanted it.