Become your zendesk agent
About this ad
I'm a Certified Zendesk Administrator & Guide Specialist with 10+ years experience using/administering/developing Zendesk, hopefully I can help you with your Zendesk need.If you are going to purchase or recently purchased a Zendesk account and don't know how to make it work for your business needs, I'm here to help. The process starts with evaluating your current online support process. Then I will help analyze and come up with Zendesk setup that will fit for your business.
Some of common tasks are:
Set up notification rules
Customize email templates
Set up SLA rules
Set up ticket views based on your business
Updating page layouts / Help Center (Zendesk Guide) - please see my other gig for some examples.
Work with triggers
Working with dashboards and reports (Zendesk Explore)
Integrate Zendesk with your phone system (Zendesk Talk)
Integrate Zendesk to other applications (Salesforce, WooCommerce, Slack, Shopify, Zapier, etc)
Before placing order, please contact me for some details and requirements.
About the seller
Reviews on the ad
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Isobel T. 15 days ago
Great job. Patient with our amendments and speedy responses.
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Mike N. 7 days ago
Excellent work
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Mike N. 19 days ago
Great as usual!
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Jesse R. 27 days ago
Great work as usual
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S D. 14 days ago
Great work thank you
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Richard W. 19 days ago
Fantastic work
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Paul J. 2 days ago
Great
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Conner S. 9 days ago
great work recommend always available to assist will continue to work close with
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Chris S. 13 days ago
Very responsive and good work, thank you
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Anthony O. 17 days ago
Absolutely amazing experience. worker has the patience of 10 saints. Thorough, creative, quick. Couldn't have wished for a better experience.