About me

With over two decades of experience, I specialise in Continuous Improvement and implementing effective Change Management. My focus is on helping organisations refine their operations, improve customer experiences, and implement value-adding strategic initiatives with precision and minimal disruption.

Educated to Level 7 my training includes Lean Six Sigma Black Belt and Business Improvement Techniques.

My extensive experience in Process Mapping, DMAIC and Kaizen, utilises a combination of tried and tested techniques to help your business reduce costs, reduce error and improve customer experience.

In addition to Continuous Improvement, I bring a wealth of experience in Project Management and Business Change. My approach combines a robust blend of change and project methodologies that manage both the project and the change.

A third service is Enterprise Knowledge Management, a discipline that can complement both change management and Continuous Improvement because it unlocks and shares your organisations hidden know-how and experiences.